Stylenya Shipping Policy

Stylenya products are handmade and many are personalized to order. Please allow both production time and shipping transit time when planning for your event. These are separate parts of the order timeline.

Production Time

Most standard Stylenya products are produced in approximately 1–3 business days. Drink stirrers and banners usually require approximately 2–5 business days.

Wooden stirrer orders over 100 units are scheduled individually because larger quantities require additional production planning. Contact us before ordering if you need a large quantity for a specific event date.

For personalized orders that require a digital proof, production begins after the required design approval is received. Delays in receiving customization details, files, or approval can extend the overall order timeline.

Shipping Transit

Shipping transit begins after production is complete. Transit time varies by destination, carrier, and service selected. Shipping estimates are not the same as production time, and exact delivery dates are not guaranteed.

Where We Ship

We ship throughout the United States, including Hawaii and Puerto Rico, and we also serve Canada.

Carriers & Shipping Cost

USPS is our preferred carrier and UPS is an alternative. Available shipping services and costs are determined by the order, package, destination, and carrier options available at checkout.

Event Dates & Rush Requests

If your event date is approaching quickly, contact Stylenya before placing your order. Rush requests may be accommodated only when our production schedule allows and must be confirmed by us in advance.

Because carrier transit can be affected by weather, service disruptions, customs processing, failed delivery attempts, and other circumstances outside our production process, we recommend ordering as early as possible.

Shipping Address

Orders are shipped to the address entered at checkout. Please review the recipient name, street address, apartment or unit number, city, state or province, postal code, and country before submitting your order.

If you discover an address error, contact us immediately. Once the package has been accepted by the carrier, Stylenya cannot guarantee that the address can be changed or the shipment rerouted.

Carrier Delays, Lost Packages & Damage in Transit

Once an order is in transit, delivery timing is affected by the carrier. If tracking indicates an unusual delay, a package appears lost, an order is returned to us, or your package arrives damaged, contact stylenya.party@gmail.com with your order information so we can review the available options.

For damaged deliveries, please keep the packaging and provide clear photos of the package and product when possible.

Production Time vs. Delivery Time

For clarity: a product listed with a 1–3 or 2–5 business-day production window is not promising delivery within that same window. Carrier transit is additional and begins after the product has been completed and shipped.

Questions About Your Timeline?

If you are ordering for a birthday, wedding, business event, or other date-specific celebration and are unsure whether there is enough time, contact us before ordering at stylenya.party@gmail.com. We will tell you whether the production timeline appears workable before you place the order.