Welcome to Stylenya. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing this website or placing an order, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

1. About Stylenya

Stylenya is an online store offering handmade and personalized party decorations, including but not limited to drink stirrers, cake toppers, cupcake toppers, banners, stickers, and custom party items.

Because many of our products are made to order and personalized, additional production and approval processes may apply before shipment.

2. Eligibility to Use This Website

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. You agree to provide accurate, current, and complete information when placing an order or contacting us.

3. Products and Customization

We make every effort to display our products as accurately as possible. However, due to the handmade nature of our items and differences in screen settings, slight variations in color, finish, size, placement, or design details may occur.

For personalized and custom orders:

• Customers are responsible for providing accurate names, dates, wording, colors, and other customization details.
• We are not responsible for errors submitted by the customer, including spelling mistakes, incorrect dates, or incomplete information.
• Custom designs may vary slightly from mockups, reference images, or inspiration photos while still maintaining the intended style and concept.
• We reserve the right to decline custom requests that contain inappropriate, offensive, copyrighted, trademarked, or otherwise restricted content.

4. Order Acceptance and Cancellation

All orders are subject to acceptance and availability. We reserve the right to refuse, limit, or cancel any order at our discretion, including but not limited to cases involving product availability, pricing errors, incomplete customization details, suspected fraud, or inappropriate content.

If we need to cancel an order after payment has been made, we will notify you and issue a refund when applicable.

Orders for personalized or custom-made products may not be canceled once production has started.

5. Pricing and Payments

All prices listed on our website are shown in U.S. dollars unless otherwise stated. Prices are subject to change without notice.

Payment must be completed at checkout before production or shipment begins. We reserve the right to correct pricing errors, typographical mistakes, or system inaccuracies at any time, including after an order has been submitted.

6. Production Time

Production times vary depending on the type of item, order volume, and level of customization. Estimated production times are provided for general guidance only and are not guaranteed unless explicitly stated.

Rush requests may be accommodated depending on availability, but they must be confirmed by us before being considered accepted.

7. Shipping and Delivery

We ship to the address provided by the customer at checkout. Customers are responsible for ensuring that all shipping information is correct.

Once an order has been shipped, delivery times depend on the selected shipping service and carrier performance. We are not responsible for delays caused by:

• shipping carriers
• weather conditions
• customs processing
• incorrect shipping information
• failed delivery attempts
• events beyond our control

Risk of loss and title for purchased items pass to the customer upon delivery to the carrier.

8. Returns, Refunds, and Exchanges

Because many of our products are handmade and personalized, all sales are generally final unless an item arrives damaged, defective, or incorrect.

We do not accept returns or exchanges for:

• personalized items
• custom-made products
• items with customer-approved details
• orders where the customer provided incorrect information

If there is a problem with your order, you must contact us within a reasonable time after delivery and provide clear photos and details of the issue. Any refund, replacement, or store credit will be evaluated on a case-by-case basis.

For more details, please review our Refund & Return Policy.

9. Intellectual Property

All content on this website, including but not limited to text, product descriptions, images, graphics, logos, branding elements, designs, and layout, is the property of Stylenya unless otherwise stated and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, or exploit any content from this website without our prior written permission.

10. User Conduct

You agree not to use our website:

• for any unlawful purpose
• to submit false or misleading information
• to interfere with the functionality or security of the website
• to attempt unauthorized access to systems or data
• to upload or request content that is offensive, illegal, defamatory, infringing, or harmful

We reserve the right to restrict or terminate access to our website or services if these terms are violated.

11. Third-Party Services

Our website may contain links to third-party websites, services, plugins, or payment providers. We are not responsible for the content, policies, reliability, or practices of any third-party services.

Your use of third-party services is subject to their own terms and privacy policies.

12. Limitation of Liability

To the fullest extent permitted by law, Stylenya shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of this website, the purchase of products, delays, errors, interruptions, or inability to use the website or services.

Our total liability for any claim relating to a product or order shall not exceed the amount paid by the customer for that specific order.

13. Disclaimer

This website and all products and services are provided on an “as is” and “as available” basis. We make no guarantees, warranties, or representations, express or implied, regarding the operation of the website, uninterrupted access, or the suitability of our products for a particular purpose, except as required by law.

14. Privacy

Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.

15. Changes to These Terms

We reserve the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Changes will become effective once posted on this page. Your continued use of the website after any updates constitutes acceptance of those changes.

16. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United States and the State of Florida, without regard to conflict of law principles.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Stylenya
Website: www.stylenya.com
Email: stylenya.party@gmail.com
Phone: +1 (786) 608-0023